Our support services include stand-alone core competencies as well as extensions to our solutions.

  • Help Desk / IT Support

    User and IT support services to ensure the success of a project through troubleshooting, training, quality control and monitoring.

  • Investigative Services

    Support background investigations with a highly trained and cleared staff, delivering top quality and timely performance through proactive leadership, motivated personnel, and continuous process improvement. Our investigative support work has been appraised at CMMI Level 2 for Services.

    • Investigative record searches
    • Personnel information validation
    • Process automation
    • Quality assurance

  • Program / Project Management

    Plan, organize, motivate and control project resources, timelines and costs.

    We are appraised at CMMI Institute's maturity level 2 for software development, which provides guidance for a common, integrated vision of improvement and allows us to provide our customers with greater functionality and higher quality, in less time, with less resources, and in a predictable manner.

    For more information, see our business process innovations.

  • Strategy / Consulting

    Collaborative, comprehensive services that solve complex business challenges, dramatically cutting operating and IT costs, maximizing operational efficiency, and improving overall efficiency.

    • Business case analysis
    • Business process reengineering
    • Change management
    • Financial management
    • Independent verification and validation (IV&V)
    • Knowledge management
    • Quality assurance
    • Requirements analysis
    • Strategic planning/governance
    • Subject matter expertise
    • System implementation and training support

    For more information, see our business process innovations.

  • Training

    Enhance employee knowledge, improve competency and skills, or increase your competitive advantage.

    • Content development/conversion
    • Distance learning
    • Dynamic application tutorials
    • e-Learning
    • Instructional design
    • Instructional subject matter expertise
    • Instructor-led training
    • Technical writing
    • Training assessment
  • User Experience / Web /
    Graphic Design

    Bring your ideas to life through user-centric, data-driven visual communication, creating the ever-so-important dialogue between you and your audience.

    • Audio/video services
    • Graphic design
    • Information architecture
    • RIA Interface design
    • Post-production services
    • Prototyping/wireframing
    • Technical sketches/illustration
    • UI/UX design
    • Web / Responsive design
About Us

Founded in 1998, NT Concepts is a woman-owned company focused on business process innovation, data analytics, software, and geospatial information systems. Discover how our best-in-class services and solutions advance your mission success.

Contact Us

Next Tier Concepts, Inc.
1945 Old Gallows Road, Suite 400, Vienna, VA 22182

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